How to fix missing Itunes .msi files in Windows XP
Hi all!
A lot of people from US use I-Tunes enabled phone for great music experience. The motorola and apple is providing mp3’s only through i-tunes. But so many times we failed to enjoy when our i-tunes get corrupted.
Here I got the way to get rid of this.
If you Browse for this file however, you’ll find it in the location that it’s supposed to be (C:\Program Files\Apple Software Update\Packages).
I tried a few things to fix this, including downloading the latest iTunes from Apple’s website. After about 30 minutes of digging, I discovered that there’s a very simple fix.
1. Download the Windows Installer Cleanup Utility
2. Install the program (MS Office not required!)
3. Run the program from Start->All Programs->Windows Install Cleanup Utility
4. Click on iTunes, and then click the “Remove” button
5. Run the iTunes installer!
So, find out if this is working or not. I’ll welcome your reviews on it….
Hi ! it works but tell me the idea that how to fix without uninstalling the itunes.
Max said this on March 16, 2008 at 9:46 am |
No – as clever as it is for Apple to blame the PC for the problem, it remains THEIR lost install file. I am going to demand credit for $30 worth of music I bought a week ago to which I no longer have access, because after an hour on the phone, two operators hung up on me and one “second level tech” gave me this lukewarm non-solution.
UnclejackDC said this on July 10, 2008 at 1:39 am |
Thank you thank you thank you, you are a lifesaver i bow down and thank you thank you you are the man (or women if you are a women) but thank you
Gemz said this on August 8, 2008 at 8:47 pm |
It worked for me too! Many thanks.
Andrew Lambert said this on August 11, 2008 at 2:11 pm |
i’am not that clever but if the computer does not want to run windows installer cleaner utility, what to do next
Edith said this on August 13, 2008 at 11:20 am |
Thank you gizmoghost you Rock….
Javier said this on August 20, 2008 at 1:12 am |
you are the man. It works like a charm.. Thank you very much
hanson said this on August 27, 2008 at 12:22 am |
I am pretty adept with computers and yet this was Itunes issue was very annoying by not allowing me to properly update to a newer version. For once the PC wins. Anyway I appreciate the advice because what caused me many hours of frustration, was a 2min fix.
Thanks,
Chris
Chris said this on September 2, 2008 at 4:46 am |
You are my new hero.
Mike said this on September 10, 2008 at 3:41 pm |
Oh… it really work.. thank you…. Vincent Chan from Hong Kong
Vincent Chan said this on September 11, 2008 at 3:25 pm |
Thankss mate, i had a problem with removing iTunes..
with this program i removed it 🙂
and its working now!
Menno said this on September 14, 2008 at 8:15 pm |
Ahhhh THANK YOU!
That was driving me insane for months. I wish I would have googled this earlier.
D said this on September 17, 2008 at 3:12 am |
I am so grateful that I found your iTunes installation solution. It was a solution that was within my ability to carry out and it worked. By the way, it worked in Vista also. Thanks.
Mike said this on September 17, 2008 at 7:57 pm |
yes it works. but i do not really want to do that everytime a new update comes out. whats wrong with those appleguys. why cant they fix that?
tobi said this on September 18, 2008 at 11:49 am |
Very good post. excelent idea. it really works.
many tks
gac said this on September 18, 2008 at 6:54 pm |
You are fricking awesome. That was driving me nuts for sooo long.. Thanks much. Initially I just ran the Windows Installer and I didn’t go to Start etc. That was my bad. But once I buckled down and followed your instructions… WHOO HOO! Can you tell I’m happy? Thanks again.
CZR said this on September 23, 2008 at 8:35 pm |
Ur a true genius, Thank you so much for being so helpful to some of us who have absolutely no idea on how to fix these types of problems!!
AM said this on September 24, 2008 at 1:48 am |
Thank you so much!!!
I needed iTunes to do my radio show, and I couldn’t access any of my music or cd’s or anything…
But now, thanks to you, everything is good.
Dominic said this on October 1, 2008 at 3:50 pm |
Fantastic!! Problem solved!!
Vanwarmer said this on October 3, 2008 at 1:43 pm |
Thank you so much|||
It’s Perfect
grazie mille
Mohssen said this on October 5, 2008 at 6:10 pm |
Thanks Man was a big help for my Iphone
Terell Kissendal
http://www.TerellK.ws
Terell Kissendal said this on October 11, 2008 at 10:08 am |
I tried to run the cleanup utility but it gave me a VBS script error. Is there any other way to get my iTunes running properly again?
Thanks,
Oz
Ozma Lane said this on October 14, 2008 at 9:24 pm |
Thank you very much! It works – and it is so simple!
Lisa said this on October 16, 2008 at 5:22 pm |
THANK YOU SO MUCH!
peachalina said this on October 21, 2008 at 1:46 pm |
thank you very much!!! i was really getting a hard time until i read your blog!!!thank you!
jake said this on October 26, 2008 at 7:54 am |
Genius
Pierre said this on October 31, 2008 at 4:34 am |
itune copied bu not working intsall
sayed mohammed said this on October 31, 2008 at 5:25 am |
oh thank you!!! my iTunes has been messed up for far too long!!! Thank You Thank You Thank You!!!!
Jamie said this on November 5, 2008 at 5:32 am |
i am soska from saudi arabia i had this problem for long time but thankx to you genius you are amazing now its solved thank uuuuuuu
soska said this on November 5, 2008 at 9:45 am |
Thanks a lot, this tip worked for me v well
iti said this on November 7, 2008 at 9:44 pm |
duuuuuude!!!
thx!!
Snef said this on November 8, 2008 at 10:37 am |
Thanks, that was great, back to the way itunes was
eric said this on November 9, 2008 at 8:06 am |
THANKS I GOT IT TO WORK!
kevin said this on November 21, 2008 at 4:43 am |
Oh my goodness, you are my hero. You saved me a lifetime of frustration. Now I can update my poor iPod again! He had been lonely without iTunes.
Alyssa said this on November 22, 2008 at 1:13 pm |
I still don’t understand because it won’t work. Where do we actually delete the itunes? Can sumone pls email me at imalaba@yahoo.com for sum help ,plss thx!
Lou said this on November 25, 2008 at 2:39 am |
Thank-you so much!!
A H said this on November 25, 2008 at 5:09 am |
After trying to install the latest iTunes update for over an hour, it dawned on me that others may have experienced the same problem. Your fix worked like a charm — I am back in iTunes. Thanks very much!
Ralf
Ralf said this on November 25, 2008 at 5:59 am |
Thank so much for your expert suggestion. Problem fixed.
Sergio Orlando said this on November 26, 2008 at 12:59 pm |
Should I backup my music,video, and other itunes files before I uninstall it?
Bethany said this on November 28, 2008 at 8:05 pm |
no need. itunes is just a program to access the files. the files themselves should be saved on your computer.
Mike said this on June 21, 2010 at 10:36 pm |
Thank you so much it worked!!
Glenn said this on November 30, 2008 at 6:53 pm |
Very helpful stuff here, thank you!
Paul said this on December 1, 2008 at 6:55 pm |
That was a quick fix for a real problem. Thankyou!
jason said this on December 4, 2008 at 8:21 am |
Thank you for the instructions.
You just saved me from tearing all my hair out and having to possibly reformat my HDD just to get iTunes to reinstall.
THANK YOU.
jspaceman said this on December 4, 2008 at 4:00 pm |
OMGGGGGGGGGGGG
THANK YOU SOMUCHHH
IM LITERALLY CRYING RITE NOW I CANT BELIEVE IT , WEEKSSSSSSSSSSSSSSSSSSSSSSSSS
AND ALL IT TOOK WAS LIKE 2 HOURS AND 1 SMART PERSON IN THE WORLD OMG THANK YOU ❤
CHANTELLE HOLLYWOOD said this on December 5, 2008 at 4:31 am |
THANK YOU! THANK YOU! THANK YOU! THANK YOU! After months and months of not being able to download my songs to my IPOD and trying anything and everything to get it working, This worked! I am ecstatic!! You are my newest hero!! Thanks again
Mag said this on December 6, 2008 at 7:02 pm |
Worked for me too. But I had to install quicktime 7.5.5 separately.
Stud said this on December 13, 2008 at 6:02 am |
This worked! Cheers, mate.
SC said this on December 13, 2008 at 11:02 pm |
Worked as stated. Spent a couple of ours prior to this and got nowhere. This absolutly fised the problem. Itunes up and running fine now. Thanks!!!
Walt said this on December 17, 2008 at 2:42 am |
Thankyou Very much 2min job and worked a treat.Cheers
Skagg said this on December 17, 2008 at 5:40 pm |
I know this ain,t no forum,but to Mag and anyone else who want to have a very easy prog to use for putting individual songs and more onto your ipod,use Froodle (FW).
Skagg said this on December 17, 2008 at 5:45 pm |
it worked!!!! thanks!
erica said this on December 18, 2008 at 2:20 am |
Thank you so so much. Those steps are easy to follow and save me lots of informaiton I stored and lots of time.
Jessica said this on December 18, 2008 at 7:15 am |
smart ways thx man u Rock @@@@
Killion said this on December 20, 2008 at 5:48 am |
THANK YOU SO MUCH MAN U JUST SAVED THE DAY
THNX A LOT MAN
YASH said this on December 20, 2008 at 5:18 pm |
It would have been a oh no no christmas when we discovered that this problem with the msi files in windows.My three children with their new ipods and the frustration of trying to download itunes with a dial up ( 8 hours) I tried many websites but you fixed this shocking problem. Thank you so much.I bet there are lots of kids that will have this prob for theire christmas ipods but you are a genius to be able to simply fix it. shame why doesnt i tunes come on a disk with the device? Thanks from Melbourne Australia and merry christmas to all…
David said this on December 24, 2008 at 9:56 pm |
I fucking love you. You made my Christmas. =]
Best Present: Actually getting to use my new iPod.
Niqua said this on December 25, 2008 at 2:58 pm |
Thank you!! Apple’s Indian’s blamed my computer company instead of their software…ugh!
Chris said this on December 29, 2008 at 12:54 am |
worked! thanks!
Alex said this on December 29, 2008 at 8:13 am |
Merci pour cette aide si précieuse…
teemsah said this on December 29, 2008 at 1:00 pm |
You are the man it worked thanks a lot from méxico
jose manuel said this on January 3, 2009 at 4:31 am |
stuff this im not buying the damn thing u kinda have to mention those facts
annoyed reader said this on January 3, 2009 at 12:37 pm |
Worked like a charm. Thanks. Your fix made me acomplish in 3 minutes what I probably never would have fixed otherwise.
Tom said this on January 7, 2009 at 6:06 am |
Solved the problem in a great way. Thank you
Victor UY said this on January 8, 2009 at 6:04 pm |
THANK YOU! THANK YOU! THANK YOU! THANK YOU from Reno after long time now ij fix my itune thank you
Reno said this on January 19, 2009 at 8:50 pm |
I cannot believe this worked, but it did! Thanks a lot, matey!
MadMax said this on February 3, 2009 at 11:30 pm |
YOU ARE A LIFE SAVER!!!
thankyou so much. lol.
Kiana said this on February 10, 2009 at 8:39 pm |
U R DA MAN!!!! I THANK U A MILLION TIMES N MORE!!!!
jESSY said this on February 11, 2009 at 1:10 am |
Wow this worked. Thanks for the advice
Bethany said this on February 11, 2009 at 2:57 pm |
I followed your directions exactly and it worked! You are the best! My purchased itunes store music was still there when it reopened. Thank you so very, very much!
Marcia said this on February 14, 2009 at 11:12 pm |
Thanks! Worked like a charm!
Iisakki said this on February 15, 2009 at 6:23 pm |
Thaaaaaaaaaaaaaaankk youuuuuuu!! i spent alld day looking to fix it and u helped me do it in under a minute!
sexy100 said this on February 23, 2009 at 4:57 am |
Thank you so much wrk’d like a charm why call tech support when u get google to find sites like these 🙂
xxUNSEENxHEROxx said this on February 26, 2009 at 8:44 pm |
Thanks so much! Works like a Charm.
omar said this on February 27, 2009 at 9:38 am |
It worked, thank you so much.
Deborah said this on March 6, 2009 at 5:41 am |
you are the best, I’m truly appreciate you taking the time to make this. God Bless
AirMag said this on March 13, 2009 at 5:03 am |
OMG!
thank you soo much.
i was afraid i would never have itunes again.
thank you again
KSUcoolkid said this on March 13, 2009 at 10:15 pm |
worked for me although your instructions weren’t clear.
I downloaded the windows installer cleanup utility, installed it, then rebooted and then found it under start/All Programs/Windows Install Utility. Selected it, and then in the window that comes up, I highlighted ITunes, and selected the remove button, closed it out when done with that, and then ran the ITunes Setup program that I saved to my hard drive, ITunes installed correctly and I didn’t receive the missing Itunes.msi error message after the install.
Thanks for your great advice and help!
regards,
nukefixer
nukefixer said this on March 15, 2009 at 7:44 pm |
Thanks man… it works like a baby….
mAxc said this on March 15, 2009 at 11:51 pm |
Perfect, after somw hours of anguish Google desktop directed me to you and, after also using this utility to remove Quicktime and to then re-install, I’m back on line with iTunes.
Many thanks – Clean Up will definitely remain in my program list.
David Coles said this on March 21, 2009 at 11:16 am |
aaaaaaaaaaaaaa i love youuuuuuuu!!!!!!!!!!!!!!!
baby said this on March 21, 2009 at 5:06 pm |
Absolutely amazing!! This truly works. Curse Apple and its ridiculous installation programs!!!!!!!!!
qr said this on March 22, 2009 at 12:41 am |
Awesome! Thank you soooo much!!
Supersport said this on March 24, 2009 at 4:07 am |
Thank you! It worked for me too. I was about to give up.
DL said this on April 1, 2009 at 1:04 am |
good job =D it worked!!!!!!!!!!!
bman said this on April 19, 2009 at 8:24 pm |
Excellent… It worked like a charm
Franco said this on April 23, 2009 at 7:53 pm |
What is to be said – this is such an iceberg fix – backed up itunes songs just in case, but no need. It all happens like liquid chocolate. Don’t suppose you have any idea how to annoy my ‘3’ broadband USB stick into submission. It wants to update itself but it won’t coz there is a previous version stuck in there somewhere and it won’t come out. Sorry rant over thanks again.
Jeremy Stephens said this on April 26, 2009 at 11:06 am |
COOL!!!
It is nice to have a suggestion actually work!!1
Coleman said this on April 27, 2009 at 6:54 pm |
Will removing iTunes delete all my music and videos? Also will i need the iTunes disc to reinstall it or will the update take care of that?
sean said this on May 6, 2009 at 1:02 am |
thanks gizmo .god bless u .,it was very smart help to us.
apple even dont know wat the problem . they r claiming our OS for this.
yash said this on May 6, 2009 at 11:33 am |
thanks. i also had to remove quicktime and one other that “install itunes” prompted me to do but it was easy after i downloaded the windows clean up utility. you saved me so much time and made it so easy. the itunes page suggestions were for a nuclear scientist. a donation to charity will be forthcoming in your honor. jeff
jeff said this on May 7, 2009 at 3:03 am |
You no idea how nuts I was going til I found this! it worked ty ty ty
Yvette said this on May 18, 2009 at 4:04 am |
Found your suggested solution thru Google when this became a problem for me over the weekend. It worked and I thank you very much!
Lisa said this on May 19, 2009 at 12:42 am |
Thank u Thank u Thank u. I was SO lost without my music and now I am back on track!
Grazie mille davvero, ciao da Milano.
Manu said this on May 22, 2009 at 8:54 pm |
Thanks a lot it works for me. thanks thanks thanks
Ankit said this on May 25, 2009 at 4:08 pm |
Worked like a charm!!! Thank you thank you thank you!
jeannie962 said this on May 26, 2009 at 6:51 pm |
thank youuu soooo much this is greatt iv been troubled with this for days.
beammooo said this on May 28, 2009 at 1:30 pm |
Thanks
Sean Richards said this on June 2, 2009 at 8:04 pm |
Another satisfied user. This had caused a headache for hours and about 5 minutes to fix. Guess my uncle was wrong – he says advice is worth what you pay for it and this piece of free advice has been invaluable. Thanks again.
Daniel said this on June 6, 2009 at 9:48 am |
Thanks a lot, it really worked out
Shilpa said this on June 6, 2009 at 1:29 pm |
AWESEOME thanks
Bjhamblin said this on June 9, 2009 at 11:38 pm |
thank you for your support you are genius …
mora said this on June 15, 2009 at 6:37 pm |
thank you … thank you … thank you..so much
mora said this on June 15, 2009 at 6:39 pm |
you gotta be kidding me!! you solved my problem,THANK you.you deserve my respect 🙂
Jos said this on June 20, 2009 at 1:58 am |
Thank you …….thank you …….
My frustration has ended.
you are a Gentleman and scholar.
Steve Z said this on June 24, 2009 at 8:17 pm |
Worked great for us! We had searched for weeks trying to figure out what to do! And we didnt lose any of our itunes music etc. Thank you sooo very much!!
L.D Murphy said this on June 28, 2009 at 4:56 pm |
Hi!!! It works!!! thanks man 🙂
Brenda said this on July 1, 2009 at 6:57 pm |
it´s not working for me… :C
Jalla said this on July 2, 2009 at 10:41 am |
thank you very much it has worked after trying somany other things
juan said this on July 4, 2009 at 8:17 am |
WOW! Thanks gizmoghost for your post of March 15, 2008. it worked and this is one of the few things I can remember getting instruction for from the Internet and it worked.
Now please tell me how to get rid of the Base System Device error on my Dell Inspiron 640m.
Ible
St. Kitts & Nevis
Lester said this on July 7, 2009 at 3:01 am |
Thanks a lot for the fix, it worked a dream!
Aqualung said this on July 11, 2009 at 5:22 pm |
where do i download windows installer cleanup utility?
koovin said this on July 14, 2009 at 8:57 pm |
Thankyou So Much !!!
Sam Mathews said this on July 18, 2009 at 2:26 pm |
Thank You So Much !
Sam Mathews said this on July 18, 2009 at 2:27 pm |
WOOT!
Case said this on July 20, 2009 at 2:33 pm |
You rock!!!
Thanks for providing such an easy self-troubleshoot solution!!!
Alfonso said this on July 20, 2009 at 11:47 pm |
Hey thanks for the idea…it works great….thanks..keep doin the same help
Naarayan said this on July 22, 2009 at 9:44 am |
Merci !
José said this on July 27, 2009 at 5:52 am |
Finally, someone who knows something about fixing iTunes. Good work. iTunes tech support people take note – THIS is how to fix the missing iTunes.msi file problem. Thank you 🙂
Doug K said this on July 29, 2009 at 11:55 pm |
Thanks mate – worked for too after much stuffing around.
craig said this on August 5, 2009 at 5:33 am |
Thanks – it worked just as you said.
Dee said this on August 7, 2009 at 2:17 am |
Thank yoo, man! You are the man!
It works!!!!!!!!!!!!!
Stephan said this on August 7, 2009 at 11:32 am |
Outstanding! Worked like a charm!
Kyle said this on August 7, 2009 at 7:37 pm |
Thanks,
It did work. As near as I can tell, from previously trying to reinstall, there was more than likely a command line that misdirected iTunes to a folder that did not exist and the normal unistall program couldn’t get rid of this. But the new clean up program did. So thanks again And I will pass this on to all my friends. So unfortunate tha Apple couldn’t let all their customers know this frustrating, but simple fix.
GranPa Chuck said this on August 12, 2009 at 2:27 pm |
Thanks! Your a lifesaver!
Neal Welbourne said this on August 19, 2009 at 4:19 am |
Thanks a million!!! It worked!!!
What caused this to happen in the first place? Do you have any idea??
Shelly said this on September 1, 2009 at 4:22 pm |
Thank you! Tried everything and this is the only thing that worked!!
Jen said this on September 3, 2009 at 12:58 pm |
omg! omg! omg! you are the best!!! du8nno how you did it but your awsome!!!!!!!!!!!!!!!!!!!!
Erdal Erdas said this on September 7, 2009 at 10:23 am |
I was busting my head trying to figure this out. Thanks a lot. Saved me a lot of headaches.
rufusthemax said this on September 10, 2009 at 4:56 am |
Thank you!!!!!!!!!!!!!!!!!!!Computer geeks ROCK!!!!!!!!!!!!!!!!
HT Halk said this on September 12, 2009 at 5:00 pm |
OMFG U R A LEGEND!! THIS WORKED PERFECTLY! NOW MY iTUNES DOES TOO!!
harro said this on September 22, 2009 at 9:27 pm |
Blessings!!!
Gwen said this on September 25, 2009 at 5:12 pm |
Worked like a charm…Many thanks as I had tried several times to
install without sucess…Thank you !!!
Lar said this on September 27, 2009 at 3:41 am |
thank you! i’d been playing with it for a few days and your post helped a lot! thanks thanks thanks!
andy said this on September 28, 2009 at 6:14 am |
hey everyone what i did is after uninstalling all of itunes stuff that it would let me from the add and remove in the control panel (windows xp pro)
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support
(if it asks for the msi to remove you can get it from the folder you make for itunes later)
i downloaded the newest version of itunes then extracted it useing winzip into a folder , then when it asks for the msi file you point it to the folder you just extracted the itunes to
(i put the folder on my desk top so not to lose it , i also went into my programs and there wer some files left over from itunes i pulled them out , i saved them in a different folder incase i need them down the road , everything seems to be working fine now , my phone linked rite up and it had everything it had befor , hope this helps ,
BTW version 9 of itunes scattered 278gigs of my music across my 2 hard drives , anyone know how to pull it back into the folders ?
Glitch242 said this on September 29, 2009 at 11:38 pm |
awesome fix mate… i thought i was a goner with my music…
psi ghost said this on September 30, 2009 at 9:02 am |
Awesome. It worked. Thanks a bunch
Robert said this on October 1, 2009 at 1:03 pm |
Thanks, alot this worked for me. You rock!
Camesha Wilbon said this on October 1, 2009 at 7:23 pm |
Thank you. Worked like a charm.
Tylor said this on October 7, 2009 at 9:52 pm |
Great post, thank you many times over. Instructions were clear, concise, and, best of all, worked the first time tried.
Bob Sievert said this on October 11, 2009 at 3:32 am |
I Still cant manage it. Please someone help a damsel in distress! Once windows installer cleanup utility has been downloaded, it scans my PC and then forwards me to buy the whole programme! This therefore makes it impossible to move on! What do i do please somebody help!
Saf
Saf said this on October 18, 2009 at 9:37 am |
you are awsome thnx ! : )
samy said this on October 18, 2009 at 4:21 pm |
thanks for the solution!
rhoda said this on October 19, 2009 at 12:44 am |
it worked, thanks a lot.
stefan said this on October 23, 2009 at 12:18 pm |
Thanks a lot mate!!!!
Helped perfectly!
joe said this on October 29, 2009 at 12:42 am |
awesome….. and when i reinstalled i tunes all the playlist data etc was preserved 10/10
bagpus said this on November 6, 2009 at 1:03 am |
YOU’RE THE MAN, YOU REALLY ARE..
THANK YOU SO MUCH..
KAREEM said this on November 8, 2009 at 1:24 pm |
OMG THANK YOU SO MUCH IF IT WASNT FOR YOU I DONT KNOW WHAT I WOULD HAVE DONE. I had gotten the Ithouch for my birthday but becauze of that it wouldnt work THANK YOU!
Shayna said this on November 10, 2009 at 1:21 am |
I really hope this works … let’s find out. *pause* Hmmm…now there’s a problem with QuickTime. Okay, got THAT fixed. YAY! iTunes is back. Thanks for your help!
Latharia said this on November 10, 2009 at 8:41 pm |
Where do I find this “cleanup utility” ??
sorry computer illiterate
Brando said this on November 11, 2009 at 9:55 am |
ok i found the http://support.microsoft.com/kb/290301/ .. but the link is broken it will not load the page for me now im just stumped
Brando said this on November 11, 2009 at 9:57 am |
this does NOT work…..
John said this on November 23, 2009 at 4:58 am |
this worked Thank you
yaya said this on November 28, 2009 at 2:55 am |
you rock!!! dude thank you!!!!
fernando said this on November 29, 2009 at 8:10 am |
Hello, Fantastically simple fix for my inability to re-install iTunes after I had “cleaned” my computer. Many thanks for this excellent tip!
Impala said this on November 30, 2009 at 8:55 am |
Thank you, it worked for me
varun said this on December 1, 2009 at 6:08 am |
Please tell me if the music that has been recorded will be erased by applying the “solution” you mentioned?
Jack said this on December 20, 2009 at 8:20 am |
YESSSSSS IT WORKS THANKS THANKS THANKS
ALEX said this on December 25, 2009 at 10:41 am |
12/29/09 IT WORKS, THANK YOU
ROBERT said this on December 30, 2009 at 4:23 am |
Worked flawlessly. Thank you so much.
Thunder said this on January 7, 2010 at 8:52 pm |
tanks man! you helped a lot!
pedro melo said this on January 25, 2010 at 11:05 pm |
100% works! thanks
Mark said this on January 28, 2010 at 3:53 pm |
Thank You……. it works
Tiffany Rouse said this on February 7, 2010 at 3:45 pm |
Wow, thought I’d lose my frikking mind. Thanx alot.
Emile said this on February 8, 2010 at 6:10 am |
WHOEVER YOU ARE… THANKS A LOT!
Drina said this on February 19, 2010 at 12:32 pm |
thank man it worked i really appreciate it this problem has been buging me 4 months..woop lol
steven said this on February 20, 2010 at 12:43 am |
This didn’t work for me and when I call Apple support they tell me it’s not their problem. Huh? Of course it’s their problem!!!! They tell me to call Windows support!!!?? I love(d) iTunes and was a super big user but this has made me completely re-evaluate it.
Katie said this on February 25, 2010 at 12:08 pm |
Thank you thank you thank you. That was the best advice I’ve had all weekend. The only thing I had to do extra was removing the Apple Installation Package from the Windows Cleaner Utility. I’m so glad I found your article.
Lyse said this on March 1, 2010 at 3:26 am |
dude you rock
Cognac Jones said this on March 25, 2010 at 7:47 pm |
You are a genius!!!
maria said this on April 3, 2010 at 6:20 pm |
It worked for me, too! Thank you so much. My IT person told me I had to re-install my entire computer programs if I decided to fix this problem. It’s really easy now.
Sherry said this on April 7, 2010 at 10:21 pm |
IT WORKS!!! WOOOHOOO!! 🙂
This has been a problem for me for about a year now and finally i works!
Cheeeeeers!
Graeme said this on April 22, 2010 at 4:11 pm |
It worked it worked..
Fahad said this on May 3, 2010 at 9:08 am |
Hey! try downloading itunes+quicktime, then unpack it using(winzip,winrar,etc) after the unpacking happened you will see itunes.msi and quicktime.msi, Hope it works for you!
daryl said this on May 8, 2010 at 1:34 pm |
It worked perfectly first time, so quick as well. Thank you
Claire Coles said this on May 15, 2010 at 4:56 pm |
tnk u tnk u tnk u tnk u tnk u a lot. it worked perfectly, flawlessly.
raveena said this on May 17, 2010 at 6:05 am |
Man you’re a lifesaver…
Thanks so much, just fixed the thingy that’s been frustrating me for 2 hours in two minutes…
THANKS!
Andrew said this on May 24, 2010 at 11:13 am |
OMG, thank you so much, i was so pissed off because i orignally was trying to uninstall some items to leave some space for my computer and i accidently uninstalled something to do with itunes so i had to uninstall the whole thing and since then ive been trying to install it but that message kept coming up and when i read this i thought.. hmm.. i dont think it will work but ill try, knowning my luck it wouldnt work anyway haha, but it did! thank you soooo much :’) ❤
Chloe said this on June 19, 2010 at 9:16 am |
EEEEEEEEEEEEEEEEEE! it works!
Mike said this on June 21, 2010 at 10:46 pm |
where do i download Windows Install Cleanup Utility?
Van said this on July 1, 2010 at 12:27 am |
thanks buddy, it really works….keep up the good job
jayant said this on July 4, 2010 at 8:49 am |
Wow thanks! It worked…you rock!!!!
james said this on July 7, 2010 at 2:51 am |
woooo hoooo, it worked! that’s great man, some other sites gave me really shitty long ass ways to fix it. Yours was quick and worked just fine. excellent! thanks a lot
nvs said this on July 11, 2010 at 8:53 pm |
Many Thanks !!!! Worked 😀
dani said this on July 21, 2010 at 7:45 am |
It really works, I have to add that compared to other blogs you are simple and concise thank u !
Lilijob said this on August 8, 2010 at 8:01 pm |
Thanks! Worked great.
Vaughn said this on August 13, 2010 at 4:17 pm |
Hi, I tried downloading the windows install cleanup utiliity and it appears it’s not longer available…. i can’t remove my itunes, it says the itunes.msi is missing…. do you have another solution?
daniela said this on August 18, 2010 at 6:09 pm |
Hi I have performed the clean up and its a success, however my microsoft outlook now doesnt work, i get an error message saying either restart computer or reinstal microsoft outlook???? I have restarted and it still wont work? I have also went to microsoft update and a large service pack 2 down load is required, it goes through the motions to download until aprox 90% of the down load then error message stating service family pack 2 = incomplete down load, please could you give me your expert help once again
Robbie Bell said this on September 18, 2010 at 11:17 am |
YES IT WORKED THANKS
JITENDRA SHAH said this on November 10, 2010 at 6:19 am |
anybody can help me? i don’t know how to install itunes again.. error is occurring when i trying to run it it wont work…
kim b. said this on November 26, 2010 at 9:20 am |
THANK GOD FOR GEEKS!! My iTunes has been ‘out-of-sync’ (the installed version didn’t match the msi) for TWO years. I’ve taken my laptop to the apple store – clueless. I’ve tried numerous times to uninstall/reinstall. No dice.
THIS DID IT!! Thank you SO MUCH!!!!
Bill Sniffin said this on December 17, 2010 at 8:11 pm |
Can anyone tell me where I can get the windows install cleanup utility? It doesnt appear to be available any longer?
angi said this on January 12, 2011 at 8:11 pm |
dude thank you so much………..
thank you
thank you
thank you…………so much
prachi said this on February 1, 2011 at 4:27 am |
thanks alot it worked
zulfiqar said this on April 19, 2011 at 12:36 pm |
If this works I will worship you for life… I’ve just ran the cleanup utility and am trying to re-install iTunes ***pause as I await the results*** OMFG you are AWESOME!!!! There aren’t words to express my gratitude. I’ve spent 4 days of pure hell going round and round with Apple employed morons and you offered this very simple solution. THANK YOU THANK YOU THANK YOU!!!!!
tmarie said this on April 30, 2011 at 1:01 am |
awwwweeesooooome….iTunes back on track…I’d follow you on Twitter! Preciate it! – @LuckyLoserr
@LuckyLoserr said this on May 17, 2011 at 6:30 pm |
Thanku so much……..It’s working.
Can u tell me without using this itunes, can i Load my songs in to my apple ipod….
sharath chandra gupta said this on May 20, 2011 at 5:22 am |
Thank You my friend for the information. I got it !!! Best regards,
Rafael Hespanha said this on May 23, 2011 at 3:08 pm |
Thank you so much…everyone else has no idea but this really works!!! I have spent so much time dealing with this and was prepared to restore my comp but now i don’t have to thanks!
Mike said this on June 27, 2011 at 10:51 pm |
thank you very mutch!!!!
george said this on July 20, 2011 at 12:33 pm |
Using trial version of WinRar to export downloaded itunes setup file…then using that folder in the path searched within the error message link worked like a charm in removing the software in order to reload fresh again. THANK-YOU!
Babsie said this on August 2, 2011 at 12:39 am |
It works perfectly
Adam said this on August 7, 2011 at 1:00 pm |
Hi , Thank you very much indeed.
Shwekhay said this on September 8, 2011 at 1:07 pm |
thankyou som uch, to this day it still works 🙂 i had this utility before from last time itunes stopped working along with other programs forcing me to do a clean install of windows =/ i forgot to get this application back but now its here again 🙂
Mr. UnKnown said this on October 13, 2011 at 9:26 pm |
YES WORKED THANKS ALOT MATE
!!!!!!!!!!!!!!!!!!!
MO said this on November 14, 2011 at 8:52 pm |
thank you…………so much it worked
SHAMIK said this on December 14, 2011 at 8:59 am |
Thank you.
James Ham said this on December 19, 2011 at 4:45 am |
Hope this workes.
James Ham said this on December 19, 2011 at 5:02 am |
Yes Man!!
Thank You very very much! That has really rescued myself
Johannes Herr said this on December 20, 2011 at 10:17 pm |
[…] During the update a message comes that the networkresource itunes.msi is missing. I googled and found this blog entry […]
iTunes.msi is missing - Ultimate Guide | Ultimate Guide said this on January 3, 2012 at 5:58 pm |
thank you so much
george said this on April 18, 2012 at 11:27 am |
My partner and I absolutely love your blog and find almost all of your post’s to be just what I’m looking for. Do you offer guest writers to write content in your case? I wouldn’t mind producing a post or elaborating on a lot of the subjects you write regarding here. Again, awesome website!
repairs laptop said this on July 8, 2012 at 6:04 am |